MEMBER PROTECTION INFORMATION OFFICER

Member Protection Information Officers (MPIOs) have long been a part of Australian sport, creating positive club environments and supporting inclusive, safe, and fair sport. MPIOs listen to issues that club members may be going through and refer them to the right place to find a solution.

What is an MPIO?

MPIOs are there to listen to issues raised by members of any sport before triaging and referring them to the right place to find a resolution. The MPIO is responsible for providing information about a person's rights, responsibilities and options to an individual making a complaint or raising a concern, as well as information support during the process.

MPIOs don’t handle complaints or investigate grievances, and they don’t mediate between members or stakeholders. They’re also separate from the relevant Integrity Manager or the person(s) in authority regarding complaints, disputes, and resolutions in our sport. MPIOs are an impartial party who are there to help guide people in the right direction.

The MPIO at Plenty Gorge Mountain Bike club is Guy Stephens. You can contact them at mpio.PlentyGorgeMTB@gmail.com  to discuss club-related issues.

To find out more about MPIOs you can visit the Play by the Rules website at www.playbytherules.net.au/mpio